Terms and conditions

Padellege

Please read the following important terms and conditions before using our website or app. These terms of use are important because they contain all the information you need to know about using our services, whether they are available for free or only to paying subscribers.

These terms include:

your legal rights and responsibilities;
our legal rights and responsibilities; and
certain essential information required by law.

Please read these terms, our privacy policy, and any other terms referenced in this document carefully.

In this contract:

'We', 'us', or 'our' means Padellege
'You' or 'your' means the person signing up for our services
Website means www.padellege.com

If you do not understand any part of this contract and would like to discuss it with us, please contact us by email: info@padellege.com

Who are we?

We are Padellege and we are registered in the Netherlands under KVK: 96456086

Our registered office is: Codios B.V. trading as Padellege, Schermerweg 95, 1821BG, Alkmaar, Netherlands

Introduction

We provide services for streaming and downloading educational padel content, as well as other goods and services that may be developed over time.
If you sign up to become a member and/or register for an account via our Website, including all associated features and functionalities, Website or user interfaces, us and all content and software applications related to our services (collectively referred to as "Service"), or if you access videos or other content or material made available through the Service (the "Content"), you enter into a binding contract with us and agree to be legally bound by these Terms of Use.
You may only use our Website or App and content for non-commercial purposes.
This contract is only available in English. No other languages apply to this contract.
To use the Service and access the Content, you must:

Be older than 16 years
Have the authority to enter into a binding contract with us and not be prevented from doing so

When you register with us for an account, you confirm that all information you provide to us is true, accurate, and complete and you confirm that you will keep the information up to date.

Information we provide to you

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 require us to give you certain important information before a legally binding contract between you and us is made. If you want to see this important information, you can do the following:

click on our 'Frequently Asked Questions' section on the Website; or
Contact us for more information or; Contact us for more information at info@padellege.com

We provide you with information about:

the main features of the services you want to purchase;
who we are, where we are located, and how you can contact us;
the total price of the services including any taxes (or, if this cannot reasonably be calculated in advance, how we will calculate the price);
in the case of a contract with no agreed end date or a contract that includes a subscription, the total costs per billing period or (if such contracts are charged at a fixed rate) the total monthly costs;
how you can exercise your right to withdraw from the agreement and the costs involved;
our complaints handling policy;
how long the contract lasts and how to terminate it.

The essential information that we are legally required to provide to you is part of this contract (as if it were fully set out here).

If we need to change important information after a legally binding contract between you and us has been concluded, we can only do so if you agree.

You have the right to cancel your subscription at any time within the cancellation period, which is 14 days from the day after you sign up for a trial period for a Paid Subscription.

If you cancel within the cancellation period, you will still have access to stream the content until the last day of the 14-day cancellation period.

Your privacy and personal information

Our privacy policy is available at www.padellege.com
Your privacy and personal data are important to us. All personal information you provide to us will be handled in accordance with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, what your rights are regarding your personal information, and how you can contact us and supervisory authorities if you have a question or complaint about the use of your personal information.

The Service

Below we explain how a legally binding contract between you and us is formed.
You create an account by providing your details via our Website. Please read and check your details carefully. If you want to correct errors, you can do so before submitting them to us.
Our Website is free to use and some Content is freely available to all users on the Website.
Some of the Content and parts of the Service are only available if you have paid for a subscription.
When you create an account, you are automatically signed up for a paid subscription.
Your Registration constitutes an offer from you to subscribe to the Service by means of a Paid Subscription. We confirm acceptance of your offer by sending you an email confirming that your Application has been accepted ("Confirmation Email"). A legally binding agreement between us is concluded when you receive the confirmation email.

Paid subscriptions

The Paid Subscription options are available on our Website or App (www.padellege.com) and we explain which Paid Subscription options are available to you when you create an account.
Depending on the level of paid subscription you purchase, you will have access to our subscriptions and content for the duration of your subscription.
We reserve the right to change, terminate, or otherwise modify our offered subscriptions and promotional offers at any time in accordance with these terms.
We may also offer special promotional plans, memberships, or services, including offers of products and services from third parties in combination with or through the Service.
If you have signed up for a Paid Subscription, you will be charged regularly for the Service until you cancel it (see Clause 9) after a Free Trial period has ended (if applicable). The payment dates depend on the type of subscription you sign up for.
By signing up for a Paid Subscription, you acknowledge that your subscription will result in a recurring payment by you for an indefinite period until you cancel the subscription, and you accept all responsibility for the recurring charges before you cancel the subscription.

Free trials

When you sign up for a paid subscription, you automatically receive a free trial period of 7 days. You can cancel your subscription within the free trial period and no charges will be made for the Service.
We, or third parties, may offer Free Trials of Paid Subscriptions of various periods ("Free Trial").
We may withdraw a Trial at any time without prior notice and without any liability, subject to your legal rights.
For some trials, we ask you to provide your payment details to start the trial. By providing such details, you agree that we may automatically start charging you for the Paid Subscription on the first day after the end of the Trial, on a recurring monthly basis or another interval that we notify you of in advance. If you do not want to be charged at the end of the trial period, you must cancel the paid subscription before the end of the free trial period by cancelling the subscription in your profile or by contacting customer service at info@padellege.com

14-day cancellation period

For subscriptions, the cancellation period is 14 days from the day the subscription starts.
To exercise the right of withdrawal, you must notify us of your decision to cancel this agreement by means of a clear statement (e.g. a letter by post, fax, or email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
We will start providing the paid subscription service immediately. If you wish to cancel within the 14-day cancellation period, please contact us.
If you cancel this contract within the 14-day cancellation period, we will refund all payments we have received from you.
We will make the refund without undue delay, and no later than 14 days after the day on which we are informed of your decision to cancel this agreement.
We will make the refund using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in any event, no fees will be charged as a result of the refund.

Ending your paid subscription

If you wish to cancel your Paid Subscription, you must cancel at least 24 hours before your next payment is due to avoid being charged for the next subscription period. A notice period of one month applies.

End of the contract

If this contract is terminated, this does not affect our right to receive money you owe us under this contract.

Satisfied

You must check whether the hardware and software requirements of your computer or device mean that you can stream/download the content.
Please note that streaming content via our website uses your data unless you are connected to wifi. If you use too much data, this may mean that you exceed your data limit and have to pay more than you expected, especially if you use your mobile phone abroad.

Permission to use website content

When you download our content and use our Website, and when you use our Service to download/stream Content, you do not own the Website or the Content. Instead, we give you permission to use them (also called a "license") so that you can use and enjoy them according to these terms and conditions.
The licenses to use our Website and our Content:

are personal to you. You can use it anywhere in the world, but only if you comply with local laws;
are not exclusive to you. We provide the same Website to other users;
may only be used on five computers or devices;
may not:

be copied by you;
be modified by you (which specifically means you may not adapt, reverse-engineer or decompile it, or attempt to extract the source code, unless legally permitted);
be combined or merged with, or used in, another computer program;
be distributed or sold by you to a third party;

contain information owned by us or third parties, or both. You may not hide, alter, or remove markings that show ownership of this information, such as copyright ©, registered trademarks ®, or unregistered trademarks ™.

Except where you have permission to use the Website and our Content under this article 12, you do not obtain any ownership rights or other rights (of any kind) to the Website or copies thereof.
You indemnify us and hold us harmless from all damages, losses, and costs arising from your use of the Website that is in violation of the terms of this agreement.

Nature of the service and content

The Consumer Rights Act 2015 gives you certain legal rights (also called 'statutory rights'), for example:

With regard to the Service, you can ask us to repeat or repair the service if it is not performed with reasonable care and skill, or to get your money back if we cannot fix it; If no price has been agreed in advance, what you have to pay must be reasonable; If no time has been agreed in advance, it must be done within a reasonable time.
With regard to the Content: it must be as described, suitable for the intended purpose, and of satisfactory quality; if it is defective, you are entitled to repair or replacement; If the defect cannot be remedied, or if it is not remedied within a reasonable time and without significant inconvenience, you may get a partial or full refund.

When we provide the Content:

We will make all reasonable efforts to ensure it is free from defects, viruses, and other malicious content, but;
we do not promise that it is compatible with third-party software or equipment, except where stated in the manual or on our website or app; and
You acknowledge that there may be minor errors or bugs.

Ownership

Our Website and all intellectual property rights therein, including but not limited to any Content, are owned by us, our licensors, or both (if applicable). Intellectual property rights means rights such as: copyrights, trademarks, domain names, design rights, database rights, patents, and all other intellectual property rights of any kind, whether registered or not (anywhere in the world). We and our licensors reserve all our and their rights to any intellectual property in connection with these Terms. This means, for example, that we and they remain the owner and are free to use them as we and they see fit.
Nothing in these Terms grants you legal rights to our Website other than as necessary to enable you to access the Website. You agree not to alter or remove notices on the Website (including intellectual property notices) and in particular not to alter or remove digital rights or other security technology embedded in or contained in the Website, or attempt to circumvent or remove notices on the Website.
Trademarks: Padellege and the Padellege logo are our registered trademarks. Other trademarks and trade names may also be used by us on the Website. The use of any of our trademarks on the Website is strictly prohibited unless you have our prior written consent.

Your responsibilities

You agree that you are solely responsible for:

all costs and expenses you may incur in connection with your use of the Website; and
keeping your password and other account details confidential.

Limitation of our liability to you

Except for any legal responsibility that we cannot exclude by law (such as for death or personal injury) or that arises under applicable law relating to the protection of your personal data, we are not legally responsible for:

losses that:

were not foreseeable for you and us at the time the contract was made; or
were not caused by a breach on our part;

business losses; and
losses for non-consumers.

We are not liable to you for any breach of these Terms caused by an event or circumstance beyond our reasonable control, including but not limited to strikes, lockouts or other industrial disputes; system or network access failures; or flood, fire, explosion, or accident.

Disputes

We will try to resolve any disputes with you quickly and efficiently.
If you are not satisfied with:

the digital content;
our service to you; or
any other matter, please contact us as soon as possible.

If you and we cannot resolve a dispute using our internal complaints handling procedure, we will:

let you know that we cannot settle the dispute with you; and
provide you with certain legally required information about our alternative dispute resolution provider. You can also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more information, visit the website on the portal site "Your Europe": https://webgate.ec.europa.eu/odr.

If you wish to bring legal proceedings, the competent courts of the part of the Netherlands where you live have non-exclusive jurisdiction in relation to this agreement.

Accuracy of information on our website or app

Although we try to ensure that our website or app is accurate, up-to-date, and free from bugs, we cannot promise that this will always be the case. In addition, we cannot promise that the Website is suitable for any purpose. Any reliance you place on the information on the Website is at your own risk.
We may suspend or terminate the operation of our website or app at any time.
Information is provided solely for your general information purposes and to inform you about us and our products and news, features, services, and other websites or apps that may be of interest. It does not constitute technical, financial, or legal advice or any other type of advice and should not be relied upon for any purpose.
Although we try to ensure that the Website is available for your use, we do not promise that the Website will be available at all times, nor do we promise that you will be able to use the Website without interruption.

Hyperlinks and third-party sites

Our Website may contain hyperlinks or references to other third-party websites. Such hyperlinks or references are provided solely for your convenience. We have no control over third-party websites or apps and accept no legal responsibility for the content, material, or information they contain. The display of a hyperlink and reference to a third-party website or app does not mean that we endorse that website or app, products, or services of that third party. Your use of a third-party site may be governed by the terms and conditions of that third-party site. You should also check the privacy policy of a third-party site, as ours does not apply.

Submitting information to the website or app

Although we try to ensure that the Website is secure, we cannot guarantee the security of information you provide to us and therefore cannot guarantee that it will be treated as confidential. For this reason, you should not give us patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or other information that you consider confidential, commercially sensitive, or valuable (unsolicited submissions). Although we appreciate your feedback, you agree not to submit unsolicited submissions.
We may use unsolicited submissions as we reasonably deem necessary, free of charge (please note that we have no way of knowing whether such information is confidential, commercially sensitive, or valuable, as we do not monitor the website for such matters). Therefore, we are not legally responsible for keeping unsolicited submissions confidential, nor are we legally responsible to you or anyone else for the use of such unsolicited submissions.

Assignment

We may transfer the agreement or any rights under the agreement in whole or in part to another party.
You may not transfer the agreement or any rights under the agreement to a third party.

Applicable law

The laws of the Netherlands apply to this contract.

Rights of third parties

No one other than a party to this contract has the right to enforce any term of this contract.

Limitation of liability

You agree that you bear all risks associated with the use of or reliance on content on the website.
In no event shall Padellege be liable to you or any third party for any loss or damage of any kind, including but not limited to direct, indirect, consequential, exemplary, incidental, special, or punitive damages, or damages based on lost profits, data, or use, arising from your use of the website, even if Padellege has been advised of the possibility of such damages. Notwithstanding any provision to the contrary herein, to the extent that Padellege, under applicable law, cannot disclaim an implied warranty or limit its liabilities, the scope of Padellege's warranty and the extent of its liability shall at all times be limited to the amount you may have paid to Padellege for your access to and use of the website.

Indemnification

You agree to indemnify, hold harmless, and defend Padellege, its subsidiaries, affiliates, officers, agents, employees, and subcontractors from and against all liabilities, claims, actions, losses, damages, injuries, costs, or expenses arising from content you post on the Community or your use of our Service.